This interactive session will offer everyone, from website administrators to content managers, basic and advanced tools for effective and efficient website troubleshooting. We’ll start out by identifying obvious causes, move on to an examination of troubleshooting tools, and finally, address how to best identify which bad actors are causing problems for your site. Once we have a model for how to investigate website problems, we’ll work together to solve real-life website case studies.
Takeaways: 1) Conceptual framework for how to step back and methodically troubleshoot website emergencies; 2) Website debugging tools, tips and tricks take-home guide; 3) Real life case studies that illustrate concepts and approaches to website troubleshooting; 4) Fun, interactive problem-solving and idea sharing session; 5) Submit your real-life website mystery in advance of the session, and it may be chosen as part of the interactive portion of the session.
